Privacy Policy
This Privacy Policy explains how Ishwar Dayal Memorial Hospital collects, uses, shares, and protects personal information when you use our website, contact our hospital, book appointments, or receive care.
Information We May Collect
- Contact details: name, phone, email, address (if shared by you).
- Appointment and enquiry details: department/doctor requested, preferred time, messages.
- Patient-care related information (only when you seek care): identifiers, clinical details, reports.
- Website usage data: basic logs and analytics to improve the site.
How We Use Your Information
- To respond to enquiries and schedule appointments.
- To provide medical care and coordinate hospital services.
- To process billing, insurance/TPA/cashless requests initiated by you.
- To comply with applicable legal and regulatory requirements.
Sharing
We may share information with authorised staff, doctors, laboratories, insurers/TPAs, and service providers who support operations — only as needed and subject to confidentiality controls.
Security & Retention
We use reasonable administrative and technical safeguards to protect information. Records are retained as required for clinical care, legal compliance, and operational needs.
Contact
Email: hello@idmhpatna.com | Phone: +91 9955997474